FAQS

         FAQS 

How long does it take to receive my order? 

All “Ready To Ship” sets will be sent out within 1-3 business days. If your set of nails is "Made To Order", This means the set isn't made until after your order is confirmed, in the order each purchase is made. Since each set is handmade with authenticity, the normal processing time is between 2-4 weeks, but could be up to 5 weeks depending on the order volume. If you need your sets sooner please add "Rush Processing" to your order as this will be the only way we can accommodate you if you need your order within a specific timeframe. Please choose the shipping option that best fits your needs at checkout. We appreciate your patience as quality can’t be rushed. Crowned And Polished is not responsible for any errors made by the postal service. 

  

How do I choose the correct sizing for my press ons? 

The easiest way to measure your nails is to order a Sizing Kit. If you are not aware of your sizes, please don't guess. If your nails don't fit properly they will fall off prematurely. We want you to be confident your nails will fit! So please order your sizing kit. :D You can also measure your nails from home! Use our Shape & Length charts to help you get the perfect fit. If you are between sizes, always size up as you can always file the sides of the nail down. 

 

Is there an option for wholesale orders? 

Although there isn’t a wholesale option, depending on the order size you will be given a special discount. To inquire about this contact us at crownedandpolished.co@gmail.com 

 

What is the return policy? 

We do not accept returns for hygienic reasons. This is why making sure you size your nails correctly is so important. If there is ever an issue with your order please email us at crownedandpolished.co@gmail.com If a package is sent back due to an incorrect address you will have to pay to get your packaged re-shipped. 

 

We greatly appreciate your business and support! We can’t wait to leave you Crowned And Polished!